Free Shipping on all orders
|Country||Cost||Shipping Time||Shipping Method|
|United States||Free||5-15days||Standard Shipping|
|New Zealand||Free||8-15days||Standard Shipping|
|European Nations||Free||5-12days||Standard Shipping|
|Asia Nations||Free||7-14days||Standard Shipping|
How long will you send our orders recently?
We will process order within 1-3 business days if the product you ordered is in stock. If the product is out of stock, we will send it to you in 15-40 days.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Delivery Time = Processing Time + Shipping Time
Where do you ship to？
All European Countries
How will my delivery be shipped?
USPS, UPS，FedEx, EMS, E-Packet, YunExpress，Special Line-YW etc.
How to track my order？
Other carrier websites: http://www.17track.net/en/
UPS tracking website：https://www.ups.com/track?loc=en_US&requester=ST/
USPS tracking website: https://tools.usps.com/go/TrackConfirmAction_input
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at firstname.lastname@example.org